Something broke.
We've got
your back.
Log bugs, escalate incidents, and track resolution - all in one place. Built for chip development teams who can't afford ambiguity.
Available to onboarded Asicbot customers. Request access if you need an account.
Zero friction.
Maximum signal.
Three steps from spotting a problem to it being on our team's radar. No email threads. No noise.
Identify & categorise
Pick the right incident type - bug, critical outage, doc issue, or feature request. Precise categorisation routes your ticket to the right team instantly.
≤ 2 minLog in the portal
Sign in at auth.asicbot.ai with your Asicbot credentials, then continue to our incident portal at support.asicbot.ai to file your report.
support.asicbot.aiTrack to resolution
Watch your ticket move through triage → assigned → in-progress → resolved. Email updates at every state change. No need to chase us.
real-time updatesThe full path,
mapped.
You're here. Pick an incident type, check status, or head straight to the portal.
→Sign in with your Asicbot email at auth.asicbot.ai - available to onboarded customers with pre-provisioned access.
→Fill structured fields: title, module, severity, steps to reproduce, logs. Submit - ticket number issued immediately.
→Email on every state change. Ping back inside the ticket thread if you have more context to add.
Know your incident
before you log it.
The right category gets you to the right engineer, faster.
Found a bug?
Don't sit on it.
The faster it's in our queue, the faster silicon moves forward.